Task Service for Technicians | Rightech

Increase efficiency

eliminate the “human factor”: each task is assigned to a specific employee automatically or manually
keep a history of task completion to prevent major breakdowns and dishonest performance of work
prevent incidents: enable instant notifications about system failures

Manage your time

save time when creating tasks — tasks can be created automatically
distribute tasks among employees, preventing situations where two responsible people take on the same task
generate reports quickly based on data history

Adapt the service to your company

Interface for creating scenarios for automatic task assignment (equipment repair, recurring tasks, shifts, vehicle relocation, etc.)
The object of control for a task can be any equipment: vehicles, utilities, access control systems, aggregates and machines
Manual task creation and assignment to employees
Report configuration interface for completed work (mandatory fields, number of files and photos)
Providing access to controlled equipment via a mobile application
Access to the IoT platform for equipment monitoring

Before:

One task could be taken by several assignees, leading to “double work” and “double costs”
Task reporting via messengers or phone, making it difficult to track the completion of a specific task and impossible to see the service history of each vehicle and the quality of work of each employee
Entering information into a table — doing unnecessary work
Generating final reports takes several hours, with a high probability of making a mistake
Slow task execution — difficult to control task assignment and assignee work
Possibility of employee fraud: creating fake tasks

Now:

The service helps avoid outdated interaction mechanisms
The service makes the process faster and more convenient: the logic of a specific business process is built in a digital environment taking into account the nuances of the field
Users have access to various task types and functional blocks, making it possible to bring in temporary hired personnel without risking harm to the entire project
More transparency in monitoring employee work. At any time, you can see which tasks are in progress and set priorities
No misunderstandings related to the human factor: errors in salary calculation, creation of fake tasks, misunderstandings between employees