EN

FAQ

General questions

  • How do I connect my device to the platform?
Connecting your device involves a number of steps:
  1. Designing a model
  2. Object creation
  3. setting up the device for connection
All these steps are demonstrated on our Youtube channel (opens in a new tab).
If necessary, after connecting the device, you can enable autofill model, to reduce the complexity of manually configuring your device model.
  • What devices can I connect?
You can connect devices that support any of the devices available on the platform data protocols. If the protocol you need is not listed, please contact us at development@rightech.io for further advice on this issue. By your request you will accelerate the implementation of this protocol in the platform.
  • Where can I see examples of working with the platform?
  1. On the site materials with examples of using the platform tools are published.
  2. On Youtube channel (opens in a new tab) video tutorials and webinars are released, which allow you to orient yourself in the possibilities of using the platform. the possibilities of using the platform.
  3. On GitHub (opens in a new tab) hosts case studies that can be imported into your project in the platform. platform.
  • Can I try the platform without a real device?
Yes, the platform has a device emulation system in which you can run bots working on the protocols of MQTT and Wialon IPS. Bots are useful for prototyping IoT ideas without connecting real devices and for testing the performance of IoT devices. real devices and for testing the performance of entities created on the platform. platform.
  • What data visualization methods are available for the platform?
In the platform interface you can see the state of the object and the history on the data sent to the platform. For parameters with numeric or logical type you can you can plot the parameters with numeric or logical type.
You can also use:
  1. Plugin ric-datasource (opens in a new tab) for Grafana;
  2. REST API platform for obtaining data and its visualization in a BI system or service with suitable functionality for you. functionality suitable for you.
  • Does the platform have ways to work with special parameters (e.g. time)?
When setting up a parameter in the model with type Argument you can:
  1. Select the data type: numeric, logical, string, object, or array;
  2. Specify multiplier: the parameter received from the device will be multiplied by the specified value (available for numbers only);
  3. Specify the unit of measure: to be displayed next to the number; the following units have an additional function is available for the following units of measurement:
    1. percent (%) - the number is placed in a scale filled according to the percentage value;
    2. milliseconds (ms) - the number obtained in UNIX milliseconds is converted to a readable date and date format. into a readable date and time format;
  4. Set output format: Text - ok, Base64 - b2s=, HEX - 6F 6B.
If these functions are not enough for your tasks, use the tool handlers. It will allow you to to transform and shape the data to your needs.
  • How to set the color indication for different parameter thresholds?
For this purpose, the model has the possibility to customize color change thresholds of icon and text. You can select (or load your own) SVG and set values for the levels that will define the visualization of the parameter in the object interface.